Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your email address when you create an account, and payment information when you subscribe to a paid plan. We also automatically collect certain technical information when you visit our site, including your IP address, browser type, and pages visited.

Images: Images you upload for processing are temporarily stored only for the duration needed to process them (typically a few seconds). We do not permanently store your images on our servers, do not use them to train AI models, and do not share them with any third parties. Once processing is complete, your original image is immediately deleted from our system.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraudulent activity

3. Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes (such as financial records required for tax compliance). Uploaded images are not retained beyond the processing session.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols. Our servers are hosted in secure data centers with industry-standard physical and network security controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use third-party services to help us operate and improve our service. These include:

• Supabase: Authentication and database services
• Stripe: Payment processing
• Vercel: Website hosting and analytics
• Google: Analytics and advertising (AdSense)

These services have their own privacy policies governing their use of your information. We encourage you to review their policies to understand how they handle your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site. These include:

• Essential Cookies: Required for authentication and core site functionality (Supabase session cookies). These cannot be disabled.
• Analytics Cookies: We use Google Analytics and Vercel Analytics to understand how visitors use our site. This data helps us improve our services. Google Analytics may collect information such as your IP address, browser type, and pages visited.
• Advertising Cookies: We use Google AdSense to display advertisements. AdSense may use cookies to serve ads based on your prior visits to our site or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect site functionality.

7. International Data Transfers

Our servers are located in the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our service, you consent to this transfer. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

8. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (right to be forgotten)
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured format)
• Opt out of marketing communications
• Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information below. We will respond to your request within 30 days, as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may notify you via email or through a notice on our website. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@blur-faces.com